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Privacy Policy

Effective Date: 20 July 2026

Introduction

Extreme Toys Ltd ("we", "our", "us"), trading as Extreme Fliers, is committed to protecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal information when you visit microdrone.co.uk, purchase our products, contact us, or communicate with us by email, telephone or SMS.

Who We Are

Extreme Toys Ltd

Trading as: Extreme Fliers

Website:
https://microdrone.co.uk

Email:
support@microdrone.co.uk

Information We Collect

We may collect the following information:

Name
Postal address
Email address
Telephone number
Mobile phone number
Billing and delivery information
Order history
Customer support enquiries
IP address
Browser and device information
Cookies and website usage information

How We Use Your Information

We use your information to:

Process and fulfil orders
Deliver products
Provide customer support
Respond to enquiries
Send order confirmations
Send shipping updates
Provide warranty support
Improve our website and services
Prevent fraud
Comply with legal obligations

Where you have opted in, we may also send SMS messages regarding:

Order updates
Customer support
Warranty information
Account notifications
Promotional offers
Product announcements

You may opt out of promotional SMS messages at any time.

SMS Messaging Privacy

If you choose to receive SMS messages from us:

Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at support@microdrone.co.uk.

Important A2P 10DLC Privacy Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This statement is required for A2P 10DLC compliance and should appear exactly or substantially similarly in your publicly accessible privacy policy.

Sharing Your Information

We do not sell your personal information.

We may share information only where necessary with trusted service providers who help us operate our business, including:

Payment processors
Shipping and courier companies
Website hosting providers
Cloud storage providers
Customer support software
SMS messaging providers
Fraud prevention services

These providers are only permitted to use your information to perform services on our behalf.

Cookies

Our website uses cookies to:

Keep the website functioning
Remember your preferences
Improve website performance
Analyse visitor traffic

You may disable cookies through your browser settings.

Data Security

We implement reasonable technical and organisational measures designed to protect your information against unauthorised access, disclosure, alteration or destruction.

Data Retention

We retain personal information only as long as necessary to:

Fulfil orders
Provide customer support
Meet legal and tax obligations
Resolve disputes

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request a copy of your personal data
Withdraw consent where applicable

To exercise these rights, contact:

support@microdrone.co.uk

Children's Privacy

Our website is not intended for children under 13 without parental supervision. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact: